About newpick — Built for Bangladesh's Players

At newpick, our mission is straightforward: to deliver the fairest, most accessible, and most enjoyable online gambling experience available to players across Bangladesh. We believe that every player — whether they are placing a cricket bet from a mid-range Android phone in Rajshahi, spinning a slot from a laptop in Dhaka's Gulshan, or joining a live baccarat table from Chittagong — deserves the same premium experience without compromise.

We are not a platform built in isolation from the people it serves. newpick was shaped directly by feedback from Bangladeshi players who were frustrated with platforms that offered poor English interfaces, refused Taka deposits, charged hidden fees on bKash withdrawals, or provided support only in languages they did not speak. We exist to solve all of those problems under one roof.

Our mission rests on three pillars: Trust — every game outcome is determined by certified random number generators and independent fair-play audits; Accessibility — the platform runs on any device with a browser, deposits start from ৳100, and withdrawals land in your bKash or Nagad wallet within minutes; and Integrity — we enforce a strict one-account policy, apply responsible gambling tools by default, and maintain 24/7 English-language support staffed by people who genuinely understand the Bangladesh market.

Everything newpick builds, every partnership it enters, and every policy it enforces traces back to the same set of core values. These are not marketing statements — they are operational commitments that every team member is held accountable to on a daily basis.

We believe the gambling industry has historically done a poor job of being transparent with players. newpick is built as a direct response to that: every policy is written in plain English, every bonus comes with clearly stated wagering terms, and every withdrawal request is processed without unexplained delays or arbitrary account restrictions.

We are also committed to the long-term wellbeing of our players. A platform that extracts maximum value from players showing signs of gambling harm is not a platform worth building. newpick's responsible gaming tools — deposit limits, loss limits, session reminders, self-exclusion — are accessible from inside the account dashboard and can be activated at any time without requiring approval from support.

newpick is not a generic international platform that has been loosely localised for Bangladesh as an afterthought. Bangladesh is our primary market, and every significant product decision we make is evaluated first through the lens of how it affects our Bangladeshi players.

This commitment shows up in practical ways. The platform loads quickly on the kinds of mid-range Android devices that are most common across Dhaka, Chittagong, Rajshahi, Khulna, and Sylhet. The minimum deposit threshold of ৳100 is set deliberately low so that players of all income levels can participate without financial pressure. The payment system is built around bKash and Nagad — the two most widely used mobile financial services in the country — with Rocket and Upay available as alternatives.

Our seasonal promotional calendar is aligned with Bangladeshi life. We run special bonus campaigns during Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh (Bengali New Year), and the BPL cricket season. We observe Victory Day on December 16 and Independence Day on March 26 — our platform and support operations continue around the clock on all public holidays, and we use these occasions to offer enhanced promotions to active members.

Beyond product decisions, we are committed to operating responsibly within the Bangladesh market. This means enforcing the 18+ age restriction rigorously through KYC verification, providing responsible gambling tools that meet international standards, and never using deceptive marketing practices that could mislead players about their odds or the nature of gambling as a form of entertainment rather than a guaranteed income source.

newpick takes responsible gambling seriously — not as a compliance checkbox, but as a core part of how we operate. We genuinely believe that gambling should be an entertaining activity, not a source of financial stress or personal harm. Every feature we build, every promotion we run, and every communication we send is reviewed through this lens.

All accounts come with access to a suite of self-management tools accessible directly from the Account > Responsible Gaming section of your dashboard. These include daily, weekly, and monthly deposit limits, loss limits, wager limits, session time reminders, and a cooling-off period that temporarily restricts access to your account for a set number of days. For players who need a longer break, permanent self-exclusion is also available — and once activated, it cannot be reversed for the duration chosen.

Players must be 18 years of age or older to register and play at newpick. This is a strict rule, not a guideline. Age is verified as part of the KYC process required before your first withdrawal. Suspected underage accounts are suspended immediately pending investigation. We encourage parents and guardians to use device-level parental controls to prevent minors from accessing gambling content.